Bank of America Financial Center

Reviews

• Joe Requejo

  Jun, 12 2018
  ★ ★ ☆ ☆ ☆
  Bad, bad customer service! I walked in to cash a check on 7/27/17 3:45 PM at this location, I provided the teller personal identification and my drivers license. Teller asked me for my signature, thumb print on the face of the check and then he walked back of house to see branch manager. The latter came out and refused to cash the check without a specific reason. I repeatedly questioned his denial and he refused to provide a reason other than 'the check account owner needs to appear in person with me to cash the check". After calling the check issuer and several attempts to try and convince him and prove the legitimacy of the check I then asked for his full contact information so we could later follow up. All he provided was his first name and general telephone number of the branch. If I owned and account with Bank of America I would close them down and move to a real customer friendly bank like Citibank or similar.
• Guillermo Rosman

  Feb, 12 2018
  ★ ☆ ☆ ☆ ☆
  7 people in line only one teller opened. Typical Bank of America, they do not care about their clients.

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