Citibank

Reviews

• Evaristo Valle

  Jan, 26 2018
  ★ ★ ☆ ☆ ☆
  I rate this branch as very good, a 4 star performance. The tellers are especially friendly, and the entire staff is customer friendly. Where they, Citibank falls on its face is on the banking services themselves. Citibank is quick to accept my deposits and hold my personal and business accounts, but seem incapable of notifying me if wire transfers don't go through, or if my account for some reason becomes blocked, by Citibank itself. Worst case was when Citibank blocked my account and it caused my Employee's Federal Income Tax payment to bounce. Citi never told me and it wasn't until the IRS knocked I my door that I found out. The Branch Mgr was very apologetic and covered all penalties. However, this shows how disorganized and unprofessional the people in the Citibank bank back office, where it counts are. At this point I highly recommend that if you value your time and money, go somewhere else.

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