Beiamed Brows & Lashes (Kendall)

Reviews

• Rick K

  Dec, 15 2017
  ★ ☆ ☆ ☆ ☆
  I'm done with this place after 8 months of trying to correct my scar. In our initial meeting, the owner guaranteed the scar would not be noticeable after 2-3 treatments and showed me her previous work which looked good. She also mentioned this would last years depending on the sun exposure.
  
  Communication was fine up to the third treatment when I started to realize the treatment wasn't working. It would look decent for a couple of weeks, then turn blue, and finally start to fade after 2 months. After the third treatment, I noticed the owner starting to become unresponsive. I would leave her weekly text messages to schedule my next apointment without response. I finally had to call the office to get her to do my 4th treatment. Unfortunately, this treatment didn't work so I had to do the same process for the 5th treatment.
  
  For the 6th treatment, she has flat out ignored me. She mentioned in March she had a surgery and to contact her in April, which I did. After that, no responses. I called the office, they let me know she was there and that she would call me back but never did. Finally I sent her a text message explaining she has ignored me for the past month and she finally responded with which day works for you. I responded back and again, no response.
  
  It's obvious she is avoiding me and that her work is not up to standard. I would avoid at all cost. Loss of money and especially my time.
  
  Update:
  
  After posting this review, just got a response from the owner a few minutes after. She doesn't care and threw out there that the doesn’t care about the review and has worked on important people. Said it's my loss which is true since I lost $600 and my time dealing with this place.
  
  If you deal with this place, make sure to call and check if you are an "important person". Maybe then you'll get better communication and not have to resort to leaving a bad review to get any response from them.

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